iPhone 13 Pro Max showing unread messages, when there are none

I have no unread messages in my messages app but the badge still says 128! I tried a solution from another thread and it didn't work. This is what I tried.


"How to restart your iPhone X, 11, 12, 13, or later

  1. Press and hold either volume button and the side button until the power-off slider appears.
  2. Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.
  3. To turn your device back on, press and hold the side button (on the right side of your iPhone) until you see the Apple logo."


After the iPhone restarts, go ahead and enable the Badge App Icon setting.


This did not work. Anyone able to help? Thank you.


[Re-Titled by Moderator]

iPhone 13 Pro Max

Posted on Apr 27, 2023 8:09 AM

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Question marked as Top-ranking reply

Posted on May 1, 2023 10:31 AM

Hi there awallen44,


You'll want to start by making sure your iPhone is updated to the latest software version, which is iOS 16.4.1. You can see the currently installed version by going to Settings > General > About > Software Version. Learn more about updating your iPhone here if needed: Update your iPhone or iPad - Apple Support


If your iPhone is updated and you're still seeing an incorrect number of badge notifications for Messages on your iPhone, go to Settings > Notifications > Messages, and turn off Badges. Afterwards, restart your iPhone using the steps you posted, and then turn on Badges again.


If the issue persists, let us know if you have any unread messages at all in the Messages app and make sure you've tapped on Filters in blue in the top left corner of the Messages app to ensure 'All Messages' are selected so that you can check for those unread messages.


Take care.

118 replies

May 28, 2024 8:15 AM in response to awallen44

I tried several things - I asked Siri to read my unread messages but that didn't work (Siri just told me there weren't any unread messages).


What happens is, if I have a message from ADT, CVS, or some other text from something or someone not in my contacts and I delete it before I've read the message(s), it will show that notification until I clear it.


So the only way I've found that clears it is to go to my deleted messages, find the messages from whomever or whatever texted me the notification (like ADT, or CVS, or whatever), restore the messages, then open the messages so they are "read" and delete them again.


Pain! But nothing else has worked.

May 31, 2024 12:17 PM in response to awallen44

If you have 500+ hidden unread messages and don't want to say "no" to Siri for 500 times:

Delete all the messages you don't need, then restart your iPhone.

You will find more old messages appear.

Just repeat this process until all unread messages are deleted.

Since the maximum number of messages is limited, many older messages become hidden.

To make room for storing more previous messages, we clear out the older hidden messages.


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iPhone 13 Pro Max showing unread messages, when there are none

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