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Apple Store purchasing problem

I bought some in game content for survivor.io & I never got any of the content that game was supposed to give me but I was still charged this is the purchasing number “ transaction number “ EFDCA4EED673 I am not mad I just want my stuff or my money back thank you have a good one

Posted on Apr 27, 2023 9:54 AM

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Question marked as Top-ranking reply

Posted on Apr 27, 2023 9:55 AM

If you don’t see your in-app purchases read this support article --> - If you can't find or use your in-app purchases - Apple Support


Click on this link to learn 'How to contact an app developer' about problems running an app or problems restoring purchases. --> How to contact an app developer - Apple Support


If you cannot resolve the problem with the developer contact Apple:


Report a Problem (and to ask for a refund) - https://reportaproblem.apple.com/?s=6


If you still have problems, click here --> Choose your country or region - Official Apple Support Select your country, then a product.


1 reply
Question marked as Top-ranking reply

Apr 27, 2023 9:55 AM in response to Buddie444

If you don’t see your in-app purchases read this support article --> - If you can't find or use your in-app purchases - Apple Support


Click on this link to learn 'How to contact an app developer' about problems running an app or problems restoring purchases. --> How to contact an app developer - Apple Support


If you cannot resolve the problem with the developer contact Apple:


Report a Problem (and to ask for a refund) - https://reportaproblem.apple.com/?s=6


If you still have problems, click here --> Choose your country or region - Official Apple Support Select your country, then a product.


Apple Store purchasing problem

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