Why are my messages not syncing between iPhone and MacBook?

Why are my messages not syncing between iPhone and MacBook?

Posted on Apr 27, 2023 11:38 AM

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Question marked as Top-ranking reply

Posted on Aug 4, 2024 7:34 AM

I've had this issue for months, and have been searching for a solution every couple of weeks when I get frustrated. I found this on Reddit, and it actually worked:


So, assuming message syncing was previously working across both devices (and now that it's not working you've gone ahead and reconfirmed that both devices are still setup that way), what worked for me was:

  1. On iPhone, go to: Settings -> iCloud (top section that displays your name) -> iCloud -> Under 'Apps using iCloud' press 'Show All' -> Messages in iCloud -> (assuming this is on) press 'Sync Now' -> Wait for it to sync.
  2. On Macbook, go to: Messages App -> Settings (Top Menu Bar within the Messages App press 'Messages' and then 'Settings' from the drop down list) -> iMessage (When the iMessage settings pop up appears, select the 'iMessage' header - for reference I see three, which are 'General', 'imessage' and 'Shared with You') -> Press 'Sync Now'.

This worked for me. It seems like even though imessage on my iphone was appearing as if it were syncing correctly, it didn't actually sync and pull through those messages until I completed action 1 above. Then after doing this and following action 2, it allowed the messages to be pulled through to my Macbook.


Note, I've heard other people having to continually manually pull through messages using the above method fairly regularly, indicating that this may be a persistent issue until a new iOS/OS update comes. Hopefully it will be fixed soon or hopefully I am able to grow a brain and workout what setting I've enabled that causes this issue (my hubris blames others for its mistakes).


Minor caveat:

  • While newer messages have synced, for whatever reason newly synced messages that are unread on my phone appear as read on my Macbook. Potentially unrelated, but just wanted to let people know.

Reference - iOS/OS version:

  • IOS: 17.4.1
  • Mac OS: 14.4.1


dmccann14 wrote:

Why are my messages not syncing between iPhone and MacBook?


20 replies

Jul 10, 2024 10:50 AM in response to nkbaur

Yes, I had read nearly every proposed remedy across the web, particularly Apple Discussion Forums. None of them worked for me. In several cases, I encountered iMessage history that included messages and photo attachments on the iOS device which weren't reflected on a Mac Messages client app. Despite numerous attempts at forcing history message syncing. Finally gave up. This needs to be fixed by Apple in a future MacOS/iOS software version.

Jul 10, 2024 12:08 PM in response to Lawrence Finch

Correct. Among other suggested solutions. Without success. Ultimately that Mac Messages app would pull down history of iMessages from iCloud, however there would be gaps on Mac Messages (either texts, photo attachments or both) that would. It exist in IMessage on iOS. Those gaps never populated in Mac Messages no matter what. iOS iMessage always provided to be the more complete record.

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Why are my messages not syncing between iPhone and MacBook?

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