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jerri201 Author

Level 1

5 points

Garbled phone calls

After the last 2 IOS pushes (both in the last few days), my iPhone 12 is either garbled and I’m hearing 1 out of every 3 words, I hear nothing, or the incoming call goes directly to voice mail and does not notify me and I don’t hear it ring. This exact same issue happed with my old iPhone 4 and 8. Both prior times my phone had to be replaced. I have an appointment tomorrow and no doubt it will have to be replaced again. That’s 3 work days I’ve had to take off now. What’s up with Apple phones not working after software pushes? I’m a disabled senior citizen with no car so I have to get a ride. I’ve tried rebooting to no avail. Please help

iPhone 12

Posted on Apr 27, 2023 1:41 PM

Top-ranking reply

IdrisSeabright

Level 10

169,493 points

Posted on Apr 27, 2023 2:16 PM

Apple hasn't released a new version on iOS since April 7th. That was iOS 16.4.1. So, that's probably not the reason you're having a problems.

One of the possibilities is that you don't have a good signal. That could explain the calls going directly to voicemail. Try going to Settings>General>Transfer or Reset iPhone>Reset>Reset Network Settings. You will lose saved WiFi passwords but nothing else.

Also, take a look at Settings>Phone>WiFi Calling. Is it on? WiFi calling will use the WiFi network instead of cellular if you're not getting a cellular signal.

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Garbled phone calls

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