TikTok downloaded itself onto my iPhone SE

Question

Level 1

11 points

TikTok downloaded itself onto my iPhone SE

I went to play a tiktok in my safari browser that a friend had sent me over imessage and it opened in a tiktok app, one I have never downloaded and I cannot delete from my phone via any of the normal methods like tapping from a menu or home screen. It only shows up when I search for tiktok in the app menu on the phone, or click a link for one of the videos on there.

I cannot move the app anywhere, I can open the app and use it but it has no sound, and no menu pops up when I long hold on the app icon.

I saw a similar post from 2020 december from a iPhone X user, but it did not have any answers.

I need help removing this app from my phone and making sure it cannot come back nor read any of my data, thank you!

iPhone SE

Posted on Apr 27, 2023 7:21 PM

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Answer 1

TheLittles

Level 10

203,019 points

Apr 27, 2023 7:27 PM in response to Wild_H99

Wild_H99 Said:

"TikTok downloaded itself onto my iPhone SE: [...]I cannot move the app anywhere, I can open the app and use it but it has no sound, and no menu pops up when I long hold on the app icon.[...]"

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Resetting to Factory Settings:

Being if high-concern here, you should reset you iPhone to factory settings, as if you were to sell it. Go here: What to do Before you Sell, Give Away, or Trade in your iPhone, iPad, or iPod touch - Apple Support. Perform as instructed there, including the backup creation and iCloud logout.

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TikTok downloaded itself onto my iPhone SE

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