I am trying to upgrade my iCloud storage plan but when I enter payment method it says in red that the card expiration date cannot be in the past however it’s a 2025 expiration on my card and that I need to complete entire form (which I have done). Any suggestions?
iPhone 13 Pro
Hello Anniebelle426,
Welcome to Apple Support Communities!
We want to help get your payment updated.
Have you tried again to ensure the year was correctly entered?
You can see here for the correct steps to update your payment:
"Update your payment method on your iPhone or iPad
This Apple Support page has the full details: If you need to change or update your Apple ID payment method - Apple Support
Try restarting your device and then testing again if the same thing happens. Try adding a different card to help isolate the source of the issue.
We hope this helps to resolve the error so you can add your card to your payment method.
Cheers!
Hello Anniebelle426,
Welcome to Apple Support Communities!
We want to help get your payment updated.
Have you tried again to ensure the year was correctly entered?
You can see here for the correct steps to update your payment:
"Update your payment method on your iPhone or iPad
This Apple Support page has the full details: If you need to change or update your Apple ID payment method - Apple Support
Try restarting your device and then testing again if the same thing happens. Try adding a different card to help isolate the source of the issue.
We hope this helps to resolve the error so you can add your card to your payment method.
Cheers!
Hey Anniebelle426,
Thank you for using the Apple Support Community. Due to the nature of your issue, you may find more information by contacting Apple Support directly using the link below.
Take care.
Thanks for your reply Justin. I have tried again following your steps, restarting phone and using different credit cards, however still says in red that I haven’t filled out the entire form. So the expiration date has now been accepted but can’t go any further (?)
iCloud upgrade
