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kkkkjjj Author

Level 1

4 points

iPhone Apple logo flashing

Is my phone salvageable?

I dropped my phone in a puddle on the sidewalk while it was raining yesterday and dried it off as best as I could. Later that day I noticed water in the front camera and and got a message stating Face ID was not working.

Waking up today, my iPhone 12 pro's screen was dim despite turning the brightness up, prompting me to shut down my iPhone. Then the apple logo kept flashing on and off. I first tried to force restart my iPhone which then told me to connect it to my Mac to try to restore it which failed.

Is there anything I can do?

iPhone 12 Pro

Posted on Apr 28, 2023 9:08 AM

Top-ranking reply

Limnos

Level 10

418,903 points

Posted on Apr 28, 2023 9:10 AM

Is there anything I can do?

From what you have said, at this stage:

Go to this page to find your nearest Apple Authorized Service Provider (AASP) or Apple Authorized Distributor (AAD) --> Find Locations

How to make a Genius Bar appointment

1. Go to Genius Bar Reservation and Apple Support Options - Apple

2. Go to "Get hardware help".

3. Select your hardware and continue selecting options requiring replacing parts until you see "Bring in for Repair"

4. Sign in with your Apple ID

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iPhone Apple logo flashing

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