I don’t get notifications from phones that are not an iPhone

I don’t get notifications of messages from phones that are not an Apple phone

iPhone 7 Plus, iOS 15

Posted on Apr 28, 2023 12:16 PM

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Question marked as Top-ranking reply

Posted on May 1, 2023 1:01 PM

Greetings Peggy1147,


We’re going to suggest some steps you can take to verify notifications and refresh your device. Have you ever received notifications for these text messages? 


Your profile shows you’re using an iPhone 7. Please make sure that device is updated to iOS 15.7.5, which is the latest it will support. You can verify that in Settings > General > Software Update. 


Next, you’ll want to verify that you don’t have Do Not Disturbed or a Focus enabled. Set up a Focus on iPhone

Go to Settings > Focus

When a Focus or Do Not Disturb is enabled you can specific which apps and people can send you notifications. 


After that, double check your notification settings that things are set for Messages as you prefer them - Change notification settings on iPhone


Lastly, be sure to restart your device. Restart your iPhone


Thanks. 

1 reply
Question marked as Top-ranking reply

May 1, 2023 1:01 PM in response to Peggy1147

Greetings Peggy1147,


We’re going to suggest some steps you can take to verify notifications and refresh your device. Have you ever received notifications for these text messages? 


Your profile shows you’re using an iPhone 7. Please make sure that device is updated to iOS 15.7.5, which is the latest it will support. You can verify that in Settings > General > Software Update. 


Next, you’ll want to verify that you don’t have Do Not Disturbed or a Focus enabled. Set up a Focus on iPhone

Go to Settings > Focus

When a Focus or Do Not Disturb is enabled you can specific which apps and people can send you notifications. 


After that, double check your notification settings that things are set for Messages as you prefer them - Change notification settings on iPhone


Lastly, be sure to restart your device. Restart your iPhone


Thanks. 

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I don’t get notifications from phones that are not an iPhone

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