translate option disapper

When I select content in gmail app, the transaltion option disappear, only have copy and choose all these two options. It had tranlation option before, just suddenly disappear. Anyone can help me with this issue?

Posted on Apr 28, 2023 5:59 PM

Reply
6 replies

Apr 28, 2023 8:30 PM in response to jia195

Hello jia195!


For issues with Gmail, please contact their Customer Support for further assistance. Apple cannot offer guidance with third party apps.


If I totally missed the gravamen of your post, please report back for further assistance, perhaps including more details about your issue.


I hope this is helpful. Good Luck!

Apr 28, 2023 8:43 PM in response to jia195

jia195 Said:

"translate option disapper: When I select content in gmail app, the transaltion option disappear, only have copy and choose all these two options. It had tranlation option before, just suddenly disappear. Anyone can help me with this issue?"

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Troubleshooting gMail App:


A. Reinstall the App:

What happens when you remove, and then reinstall the app? Doe it come back?


B. New App Password:

Note that you would need a new App Password, being that Mail app is a third-party app. You cannot log in using your eMail address password. As an example, go here for gmail: Sign in Using App Passwords - Gmail Help - Google Support


C. Contacting Google for Assistance:

Shart here: Google Hep

Apr 30, 2023 10:47 AM in response to jia195

jia195 Said:

"translate option disapper: We tried to reinstall the app but still the same. Sad...

———-


Troubleshooting gmail App Reinstall:

Try Safe Mode:

Boot Up in Safe Mode, and see if you get this while logging in as the same user.  Go here: Start up your Mac in safe mode - Apple Support. In Safe ModeLogin Items do not run at login, certain preferences are set aside, and damaged system files are then reset. 

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translate option disapper

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