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HomePod Timers Unavailable

Problem popped up several times


but resolved itself somehow


“Timers can be viewed and managed only when this HomePod is on the same network as this iPhone.”


tried resetting the HomePod minis, re-adding them, and restarting the iPhone


Problem keeps resisting


maybe someone of you knows how to resolve this

HomePod mini

Posted on Apr 28, 2023 7:05 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 28, 2023 10:02 PM

HomePod minis appear to have a networking bug related to Apple's Private Wi-Fi Address 'feature'. If the iPhone you used to setup the HomePod mini hasn't had that feature turned OFF for your home WiFi network, the minis periodically switch out their hardware address ad it causes a variety of issues.


On your iPhone, go to Settings --> Wi-Fi --> [Your Home(Pod) Network] > (i) > "Private Wi-Fi Address" = OFF.

NOTE: This will cause a "Privacy warning". You can ignore this. There's no risk; it's your network.


Next, reboot everything (including WiFi infrastructure) and hard reset your homepod minis to redo the setup so that they learn you've set Private Wi-Fi Address to 'OFF' for the network. Many folks report improved stability and reliable operation after doing this. This guy reports observing MAC address changes on his HomePod mini until he turned off Private WiFi Addresses and reset his homepod: https://www.reddit.com/r/HomeKit/comments/rxkcqh/homepod_mini_private_address/.


Good luck with it. Please let us know if how it goes.

Similar questions

6 replies
Question marked as Top-ranking reply

Apr 28, 2023 10:02 PM in response to mr. knox

HomePod minis appear to have a networking bug related to Apple's Private Wi-Fi Address 'feature'. If the iPhone you used to setup the HomePod mini hasn't had that feature turned OFF for your home WiFi network, the minis periodically switch out their hardware address ad it causes a variety of issues.


On your iPhone, go to Settings --> Wi-Fi --> [Your Home(Pod) Network] > (i) > "Private Wi-Fi Address" = OFF.

NOTE: This will cause a "Privacy warning". You can ignore this. There's no risk; it's your network.


Next, reboot everything (including WiFi infrastructure) and hard reset your homepod minis to redo the setup so that they learn you've set Private Wi-Fi Address to 'OFF' for the network. Many folks report improved stability and reliable operation after doing this. This guy reports observing MAC address changes on his HomePod mini until he turned off Private WiFi Addresses and reset his homepod: https://www.reddit.com/r/HomeKit/comments/rxkcqh/homepod_mini_private_address/.


Good luck with it. Please let us know if how it goes.

Dec 21, 2023 5:00 AM in response to mr. knox

HomePod Timers Unavailable


I was having the “no timers available” problem like many people on the web. My problem turned out to be that the HomePod had forgotten my AppleID password so every time it tried to interact with my Apple account it was rejected. 


SOLUTION:

  1. Open the Home app
  2. Select the room with the HomePod
  3. Click on the HomePod icon which opens a status window. At the lower right corner of the status window is a gear/setup button. The clue that the problem was in there was A RED DOT NEXT TO THE GEAR ICON. 
  4. Click on the gear icon to open the setup dialog. 
  5. There was a message in the setup dialog to the effect that my AppleID password was wrong. 
  6. Fix the password problem by entering the correct password. 
  7. Voila the timers work again


Apr 28, 2023 11:26 PM in response to mr. knox

Glad to hear this cleared things up for you! Thanks for letting us know.


yeah, it’s a huge customer satisfaction issue for Apple and it’s been a problem for some time.


The irony is I’ve been unable to find any solid justification for the Private Wi-Fi Address feature’s existence. It’s not popular. I recommend you keep it off at home.

HomePod Timers Unavailable

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