Security lock out forgot password

My daughter has somehow enabled the security lock feature on her phone and can not remember her Apple ID password. Any way to get her phone unlocked with out a password?

iPhone 12

Posted on Apr 28, 2023 7:31 PM

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Question marked as Top-ranking reply

Posted on Apr 28, 2023 9:32 PM

Hello,


This Apple article has instructions for what to do if you have forgotten your password --> If you forgot your Apple ID password - Apple Support


or go directly to this link --> http://iforgot.apple.com/


If you still need help:

Contact Apple for help with Apple ID account security "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues." --> Contact Apple for help with Apple ID account security - Apple Support


If you find you can’t sign in, reset your password, or receive verification codes, you can request account recovery ( How to use account recovery when you can’t reset your Apple ID password - Apple Support ) to regain access to your account. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity.



Once you have the password you should be able to proceed with disabling the lock. To me it sounds like this is the one you are encountering --> If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support


2 replies
Question marked as Top-ranking reply

Apr 28, 2023 9:32 PM in response to SeanLyons

Hello,


This Apple article has instructions for what to do if you have forgotten your password --> If you forgot your Apple ID password - Apple Support


or go directly to this link --> http://iforgot.apple.com/


If you still need help:

Contact Apple for help with Apple ID account security "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues." --> Contact Apple for help with Apple ID account security - Apple Support


If you find you can’t sign in, reset your password, or receive verification codes, you can request account recovery ( How to use account recovery when you can’t reset your Apple ID password - Apple Support ) to regain access to your account. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity.



Once you have the password you should be able to proceed with disabling the lock. To me it sounds like this is the one you are encountering --> If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support


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Security lock out forgot password

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