Recently when someone sends me a photo from another iPhone or Mac all I see is pic below. The download button does nothing when tapped. It was working fine a week or so ago. I can send photos fine, they appear in Messages. I just can’t receive them. I’m up to date on updates. I restarted my phone, no luck.
iPhone 12 Pro, iOS 16
Was having the same problem and it was because there was an outstanding Terms & Conditions for iCloud I needed to agree to (perhaps from a new update?)
Go to:
Settings > Apple ID (click your name at the top once in Settings) > Should pop up if not > click Name, Phone Numbers, Email > or click iCloud.
Should pop up with a notification to agree to new Terms & Conditions, click agree and the photos should now work.
My phone is not on lock mode
How do I disable lockdown mode
Thanks for all that info about Lockdown Mode. How do I access Lockdown Mode to active/deactive? Thanks.
I upgraded my iCloud storage capacity and logged back onto iTunes account on my phone the photos appear again.
HEIC files not viewable in Messages
