Kimpumm Said:
"Payment & Shipping - update: Hi! I am unable to update my payment information on my iPhone and iPad. I’ve turned off the both, restarted. When I get to the payment screen, the screen will not allow me to add a payment method or let me update my current credit card. Does anyone know how to work around this? Thank you!"
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For Financial Assistance, Contact Apple Support.
These are user-to-user forums. We are not Apple. No one here has access to your account. Apple barely reads these site on their own time, as it is. So, contact Apple Support - they'll see what is going on, and will run you through the fix. Here is the information for contacting Apple Support:
Contact Apple Support:
— Contact Us - Choose Locations
— U.S.A. (800)MY-APPLE
— Proceed from there as necessary