Downloads are not in folder on iPhone

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By default, downloaded files on an iPhone are saved in the Downloads folder in the Files app. Here are the steps to view your downloads:

1. Open the Files app on your iPhone.
2. Tap on the Browse button at the bottom of the screen.
3. Tap on the Downloads folder.
4. You should see all your downloaded files in this folder.

If you still can't find your downloaded files, try checking the Downloads folder on your iCloud Drive or other cloud storage services you may be using. You can also try searching for the filename using the Spotlight search feature on your iPhone.

Additionally, your settings may be configured to save files in a different location. To view this setting:

1. Open Settings Application > Safari > Downloads
2. You will be able to choose where downloads go when downloading from Safari.

If you're still having trouble finding your downloaded files, please let me know and I'll do my best to assist you further.

Raymond

I finally figured out that I was not actually "Saving" the files, I was just opening them in Safari. And I could never find the "Save to File" button stated in all the instructions. Turns out that the "Save to File" button is in the lower part of the menu AND YOU MUST SCROLL DOWN TO SEE IT. Then the online instructions make sense.

That there are additional buttons available or that the menu has stuff to scroll to is not indicated. Maybe I am missing the cue because my font is set to a larger size.

For me the answer was not where the downloads are but that I did not actually download them in the first place. Coming from Windows once the <<download>> button is clicked, the file is saved in the Download folder; this is NOT the case in iPhone. In the iPhone you also have to go to the <<Save>> button and click it. And you have to scroll down the menu to to <<Save>> button. I did not even know I could scroll down.

I FOUND them on my iPad Air and I’m hoping this works for you as well!

I was trying to download my Uber pay stubs from Chrome browser and saved every one to “Files”.

It seems to auto-sort and files are NOT always searchable by file name! Ridiculous.

Here’s where I found them:

Files> On my iPad > Chrome folder (or other browser name)

Hope this helps, and have a great day!

If you haven’t found them, Try Files > on my iPad/iphone > [browser name] (It is not always in the same position on the list)

For google, the fix I found was that the files were trying to run instead of save I think?

> Click download.

> Confirm Download on pop up at bottom of screen and WAIT.

> Once downloaded click the 'Open in...' prompt that replaces the download circle.

> At top of page there is a title, use the drop down arrow next to it and choose 'Save to Files'

Choose where you want to save it, and press save in upper right to confirm.

I also created my own downloads folder in the On my iPad section for ease. If you create a folder and call it 'Downloads' it will recognise it and change its thumbnail.

This was my issue too. Are you downloading from the Google app or using Safari? I was using the Google app at first so I tried pulling up Google within Safari and that fixed my issue. All my files are now going exactly where they are supposed to!

Go to your files App, select on my iphone and look under the app you used to download from. It should be there.

I just had this issue as well, but then it occurred to me that I was trying to download from the Google app and not through Safari. Once I tried downloading from Safari, everything was right where it needed to be.

SOLUTION! Download Chrome App and go to the website you want to download from. Click the download button and a pop up should show up at the bottom of your screen asking if your want to download. Click the download button and then “open in” and then “downloads”. It should appear in the Chrome folder of your downloads file.

If downloading off chrome- click on the 3 dots and then downloads

You can update your iOS to the latest version, then you will find a folder for each browser you use that contains your downloads inside (Files App).

The browser duckduckgo created a folder in my “On My iphone” location. For now I handle emails and business with Google and downloads with duckduckgo. I’m new to iphone and so far this works for me.

I found the file I was searching high and low for in the Photos app even though it wasn't a photo, try looking there. Hope this helps someone else, I checked everywhere else. I searched Google and it just kept giving the same BS answer they gave here.