You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

my iPhone 12 pro keeps powering off every few minutes. even when it is not being used it will still shut off

My iPhone 12 pro keeps freezing and powering off every few minutes when in use. When my iPhone is not being used it continuously powers off and then switches on again every few minutes.

iPhone 12 Pro

Posted on Apr 29, 2023 5:08 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 29, 2023 10:51 PM

Double check the battery health. You may have a poor battery condition which cannot provide sufficient power for peak performance. What is the Battery Health of your iPhone? Open Settings  Battery  Battery Health and let us know which percentage you see for Maximum Capacity. Also note what is written under Peak Performance. If your battery's Maximum Capacity shows a value of 80% or less, then it has gone through its lifecycle and therefore should be replaced, according to Apple.


Axel F.



1 reply
Question marked as Top-ranking reply

Apr 29, 2023 10:51 PM in response to Mimijacques12

Double check the battery health. You may have a poor battery condition which cannot provide sufficient power for peak performance. What is the Battery Health of your iPhone? Open Settings  Battery  Battery Health and let us know which percentage you see for Maximum Capacity. Also note what is written under Peak Performance. If your battery's Maximum Capacity shows a value of 80% or less, then it has gone through its lifecycle and therefore should be replaced, according to Apple.


Axel F.



my iPhone 12 pro keeps powering off every few minutes. even when it is not being used it will still shut off

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.