You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

green screen after updating to 16.4.1


Was using my phone normally then an update came and updated my phone to 16.4.1 after the update my iphone 13 pro max got stuck to a green(tint) screen. Any help for this? Don’t want to pay for something I didn’t cause. Does apple doesn’t recognize that many people has been affected by this?



iPhone 13 Pro Max, iOS 16

Posted on Apr 29, 2023 5:12 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 30, 2023 6:24 AM

Thank you kindly for the photo!


Now, considering that one cannot see the apps on the screen, I would recommend you try to Force Restart your iPhone, and see if that doesn’t fix the issue.


Is there a cover or protector on the screen? Try removing it, and see if the issue persists. Also, disconnect everything that’s connected to the phone.


If all of these troubleshooting steps are to no avail, please Contact Apple for support and service - Apple Support, and they will be happy to assist you.


Good Luck!


26 replies

green screen after updating to 16.4.1

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.