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Why can't I receive emails?

Every time I got to my mail app the bottom of the screen says "Account error" and "No password provided for iCloud". I go to settings and then it says "Verification failed, could not communicate with the server". What should I do?

iPhone 14, iOS 16

Posted on Apr 29, 2023 5:47 PM

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Question marked as Top-ranking reply

Posted on Apr 29, 2023 6:14 PM

I was having this on all my devices for a couple of hours today. I chatted with support and they said they were working on a server issue that may be my problem. It's now resolved for me so you might want to try again. In my case I couldn't log in to iCloud.com either.

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Question marked as Top-ranking reply

Apr 29, 2023 6:14 PM in response to user23n

I was having this on all my devices for a couple of hours today. I chatted with support and they said they were working on a server issue that may be my problem. It's now resolved for me so you might want to try again. In my case I couldn't log in to iCloud.com either.

Apr 29, 2023 5:57 PM in response to user23n

user23n Said:

"Why can't I receive emails?: Every time I got to my mail app the bottom of the screen says 'Account error' and 'No password provided for iCloud'. I go to settings and then it says "Verification failed, could not communicate with the server". What should I do?"

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Troubleshooting iPhone eMail:


A. Go Here: If you can't Send or Receive eMails on your iPhone - Apple Support


B. Use of an App Password:

You may need to use a new app password. If you are using different devices, then you need one for each device. So, contact your eMail provider to find out how to get an App Password. As an example, for AOL Mail, Go Here: Create and Manage Third-Party App Passwords - AOL Help

Why can't I receive emails?

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