I shared my Apple Music with a friend and it’s doesn’t working
I’m paying for family Apple Music but it’s not working
iPhone 12 Pro Max, iOS 16
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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I’m paying for family Apple Music but it’s not working
iPhone 12 Pro Max, iOS 16
Ah, okay. They should make sure they're signed in with the same Apple ID as the one you shared with. They should also make sure the operating system they're using is up to date, same with the iTunes app if they're using Windows and Apple Music app on Android. Perhaps even just restarting their device may help solve the problem.
Feel free to let me know how it goes!
Ah, I understand. Has he tried restarting his device and making sure his device's operating system is up to date?
Let me know. :)
What exactly isn't working? Are there any error messages?
Perhaps this article can help you: Get an Apple Music family subscription - Apple Support
In that case, please contact Apple Support. They will be able to assist you and your friend further. (Contact - Official Apple Support)
Have a lovely rest of your day!
No, just the person that I shared the Apple Music with can’t use the Apple Music
Look here it’s all set but when he try to go on Apple Music it don’t allow him
Yes sure we tried all but nothing working
I shared my Apple Music with a friend and it’s doesn’t working