Can’t delete scrapped card

My credit card used for Apple purchases was replaced recently. A subscription fell due and wasn’t paid because of this. I have entered a new payment method but I can’t get Apple to delete the replaced card and replace it with this as I keep being told there is a payment outstanding on that card. Any ideas how I sort this out??

iPhone 12 mini, iOS 16

Posted on Apr 30, 2023 9:23 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 30, 2023 9:32 AM

Try this:

See -> Add a payment method to your Apple ID

Add a payment method to your Apple ID – Apple Support (UK)

  • If you want to change your card, you need to add first the new card, then remove the old card.


or -> If you need to change or update your Apple ID payment method

If you need to change or update your Apple ID payment method - Apple Support


See also See the following Apple articles:

Remove a payment method from your Apple ID

Remove a payment method from your Apple ID - Apple Support

⤵️

If you can't remove a payment method

If you have subscriptions like iCloud+, have an unpaid balance, or you use purchase sharing, you must keep at least one payment method on file.


Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

fyi: Not all credit & debit cards seem to work with App Store / iTunes Store, try a different one, or preferably a credit card. If your card is not accepted as a paymenf method, you need to contact your bank.

 

If you update your payment method or add funds to your Apple Account balance, It would take about 1 to 3 business days in order to process.

If you're still unable to update your payment method, Contact Apple Support.

 

Click here for more support and assistance.

 



2 replies
Question marked as Top-ranking reply

Apr 30, 2023 9:32 AM in response to sixteentwo

Try this:

See -> Add a payment method to your Apple ID

Add a payment method to your Apple ID – Apple Support (UK)

  • If you want to change your card, you need to add first the new card, then remove the old card.


or -> If you need to change or update your Apple ID payment method

If you need to change or update your Apple ID payment method - Apple Support


See also See the following Apple articles:

Remove a payment method from your Apple ID

Remove a payment method from your Apple ID - Apple Support

⤵️

If you can't remove a payment method

If you have subscriptions like iCloud+, have an unpaid balance, or you use purchase sharing, you must keep at least one payment method on file.


Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

fyi: Not all credit & debit cards seem to work with App Store / iTunes Store, try a different one, or preferably a credit card. If your card is not accepted as a paymenf method, you need to contact your bank.

 

If you update your payment method or add funds to your Apple Account balance, It would take about 1 to 3 business days in order to process.

If you're still unable to update your payment method, Contact Apple Support.

 

Click here for more support and assistance.

 



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Can’t delete scrapped card

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