Purchased Apple Watch that is still locked to iCloud account

I purchased an Apple Watch from poshmark but when I try to link it to my iPhone it says it’s still locked to the previous owners ICloud. I have reached out to the previous owner and she said that it should be removed, not sure where to go from here

Apple Watch Series 3

Posted on Apr 30, 2023 11:31 AM

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Posted on Apr 30, 2023 11:37 AM

She MUST remove the watch from her account or you'll never be able to use the watch. Send her this link and tell her to do what is specified --> What to do before you sell, give away, or trade in your Apple Watch, or buy one from someone else - Apple Support


If she is unwilling to or can't remove the watch from her account, the watch is totally useless to you. Apple will not help, nor can we. Send it back for refund if she doesn't do what is required for you to use it. It's very risky buying Apple Watches, iPhones, iPads or Macs from people you don't know.


Read this as well --> https://discussions.apple.com/docs/DOC-250001038

1 reply
Question marked as Best reply

Apr 30, 2023 11:37 AM in response to Gabbyskar

She MUST remove the watch from her account or you'll never be able to use the watch. Send her this link and tell her to do what is specified --> What to do before you sell, give away, or trade in your Apple Watch, or buy one from someone else - Apple Support


If she is unwilling to or can't remove the watch from her account, the watch is totally useless to you. Apple will not help, nor can we. Send it back for refund if she doesn't do what is required for you to use it. It's very risky buying Apple Watches, iPhones, iPads or Macs from people you don't know.


Read this as well --> https://discussions.apple.com/docs/DOC-250001038

Purchased Apple Watch that is still locked to iCloud account

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