Requesting replacement iPhone

My phone is not working properly and I want to change it from your iPhone service sent

Can I replace it

[Edited by Moderator]

Posted on Apr 30, 2023 3:29 PM

Similar questions

warranty service Hello I'm from Ukraine I recently bought a 14 pro max, but after 15 days I sent it in for repair. LTE did not work correctly. Today I called the service and they said that the entire back of the phone was to be replaced. Can I request a replacement for a new phone? sorry for my English.
474 2
Service Good afternoon. in August, they bought an iPhone in America, later it turned out that it did not work, it never turned on, they took it to the service, refused to repair it, the reason was "unauthorized modification". The box with the wire was not given away. What to do with the phone? It's not our fault that there was a defective phone. who is responsible for this?
971 11
iPhone 13 repair I bought an iPhone 13 two months ago via an upgrade from my service provider. It is now not working and keeps switching itself off. Will apple repair it under the warranty?
841 1

2 replies

Apr 30, 2023 4:04 PM in response to Rashidal

If the phone is covered by AppleCare and Apple is not able to repair the phone, you will be offered a refurbished phone.....not a new phone.

Rashidal Author

Level 1

5 points

Apr 30, 2023 3:30 PM in response to Rashidal

Replace mint

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Requesting replacement iPhone

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up