Macbook air M1 not seeing or tethering Canon 5Dmk4 ?

Macbook air M1 not seeing or tethering Canon 5Dmk4 ?


Posted on May 1, 2023 10:10 AM

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Question marked as Top-ranking reply

Posted on May 3, 2023 10:54 AM

Hello atit144,

Thank you for posting to the Apple Support Communities. 


If other devices are connecting with your Mac as expected, it is most likely not an issue with the port on your Mac. Please try connecting your camera with a different cable to test. If a new cable does not work, you can try these troubleshooting steps from Apple Support: If your device doesn’t work with Image Capture on Mac


You may also want to ask Canon support about any specific software that you may need to get your camera connected. You may find helpful information on their support website here: EOS 5D Mark IV - Support


Cheers! 

1 reply
Question marked as Top-ranking reply

May 3, 2023 10:54 AM in response to atit144

Hello atit144,

Thank you for posting to the Apple Support Communities. 


If other devices are connecting with your Mac as expected, it is most likely not an issue with the port on your Mac. Please try connecting your camera with a different cable to test. If a new cable does not work, you can try these troubleshooting steps from Apple Support: If your device doesn’t work with Image Capture on Mac


You may also want to ask Canon support about any specific software that you may need to get your camera connected. You may find helpful information on their support website here: EOS 5D Mark IV - Support


Cheers! 

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Macbook air M1 not seeing or tethering Canon 5Dmk4 ?

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