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I get a message on both iPhone and iPad cannot install because no longer connected to internet BUT I AM CONNECTED. What is the problem?

Although I get message that cannot install update on iPad and iPhone because i am no longer connected to internet, both devices are connected. What is the problem?


iPad 2, iOS 9

Posted on May 1, 2023 11:00 AM

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Question marked as Top-ranking reply

Posted on May 1, 2023 11:52 AM

This is related to iOS 16.4.1(a) rapid response update. I can confirm that this is the issue that most people with iOS 16.4.1 is having. I am one of them as well. I recommend that you wait for a few hours and then try again. There is nothing wrong with your iPhone.


Axel F.

1 reply

I get a message on both iPhone and iPad cannot install because no longer connected to internet BUT I AM CONNECTED. What is the problem?

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