My notes disappeared after changing my Apple ID

I used to use my mom's apple ID on my iPad. When I changed the Apple ID to a new one, that I created, I lost my notes. I signed back in and only my mom's notes were showing. I checked on her iPhone and still didn't see mine. I have a lot of important poems, passwords and other information on there.


What do I do? Please help

iPad Air 2, iPadOS 15

Posted on May 1, 2023 11:10 AM

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May 3, 2023 12:12 PM in response to mimi_ikd

Hey there mimi_ikd,


We understand your notes disappeared after you switched to your own Apple ID. We'd be happy to provide information to help you address this.


Did you also happen to create a new email account when you created your Apple ID? If so, the notes may have been syncing to the email account associated with your mom's Apple ID. You would need to add the email account again to be able to access those notes. Learn more about what may have happened here:

If you're missing notes on your iPhone, iPad, or iPod touch - Apple Support


Kind regards.

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My notes disappeared after changing my Apple ID

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