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Claim warranty

I have international iphone13 pro.

Have lost my bill. My phone is in warranty, apple authorised service provider are denying to process without bill.

Posted on May 2, 2023 5:26 AM

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Question marked as Top-ranking reply

Posted on May 2, 2023 5:56 AM

As a general rule, the warranty is only valid in the country in which it was purchased. However, there is an exception to this. If you purchased the phone from a country in the European Union, then the warranty is good in other E.U. countries.


An authorized service provider in another country is certainly entitled to ask for your proof of purchase, no matter where you purchased the phone.

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Question marked as Top-ranking reply

May 2, 2023 5:56 AM in response to Yashvyasamul

As a general rule, the warranty is only valid in the country in which it was purchased. However, there is an exception to this. If you purchased the phone from a country in the European Union, then the warranty is good in other E.U. countries.


An authorized service provider in another country is certainly entitled to ask for your proof of purchase, no matter where you purchased the phone.

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