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Apple CarPlay GPS wrong location issue

Hello,

 


I bought a car with CarPlay functionality (RAV4 limited 2023). I am using it with an iPhone 13 pro under IOS16.4.1a (latest OS to date). CarPlay works except for navigation apps. When I use either Waze, Google maps or Apple maps, the location gets switched between the actual current location and somewhere 20-30 meters from the car. Therefore the GPS guidance doesn't work since the actual location is incorrect.

 

GPS apps on the iPhone works fine when not connected with CarPlay in this car. GPS navigation system from the car works fine when the phone is not connected.

 

I tried to start GPS apps first before connecting it to the car. It usually works for a few minutes (1-5 minutes) then the location is again off by 20-30 meters. I tried to start the GPS apps after I connect the phone to the car and I get the same result.


If I disconnect the phone, the car and iPhone GPS give me correct location. If I reconnect them, both give me the wrong location. When the car is not moving, the wrong location remains at the same spot even after I

disconnect/reconnect the phone. So it's not giving a random location. It's off by 20-30 meters.

Has anyone ever seen anything similar?

iPhone 13 Pro

Posted on May 2, 2023 4:40 PM

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Posted on Oct 3, 2023 3:27 PM

Update: With CarPlay in my 2023 VW Taos, the GPS will suddenly and unexpectedly show me to be in the wrong location. The error is several hundred feet to several miles. This is very dangerous when you are on a highlway and it suddenly tells you to turn on a road that does not exist. I updated my iPhone to iOS 17.0.2. It did not help. I have rebooted both the car system and the phone. It does not help. Most recently, this happened when I was parked in my driveway. I was connected to CarPlay. The map in the car AND on my phone showed the same WRONG location. I simply turned off Wi-Fi on my phone and immediately as the iphone disconnected from the car, the map on my phone switched to the correct location. Incidentally, my phone works fine with CarPlay in my Bolt.

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205 replies

Jun 5, 2024 2:41 PM in response to sealclas

I'm having the same issues with my Apple CarPlay on the RAV4 2023 while using Google Maps and Apple Maps.

2023 RAV4 CarPlay Navigation Issues while connect your phone to use the Apple Map or Google Map.  The issues with their navigation over Apple CarPlay randomly putting them off-road, on parallel roads, or even off the route completely, like taking an exit ramp you're not on.

I went to a Toyota dealer.

Toyota knows about them, but right now they cannot fix them yet. They will do the recall in the future, but they don't know when. 

Then they gave me the invoice with the notes, "Toyota is working on repairs; there are no repairs at this time. Customer to monitor and return when repair remedy is available."

I opened case with Toyota Brand Engagement Center. The Toyota dealer and Toyota both are talking.

Now they told me to contact Apple support to let them know too.

How do I contact Apple for Apple CarPlay with Toyota?


Jun 5, 2024 3:20 PM in response to DKBDKB

DKB - It seems that several car makers have bad GPS devices that frequently can't lock on the correct location due to issues like clouds or haze. Apple makes it worse by only using the vehicle's location while using CarPlay.


  1. Vehicle manufacturers need to fix the GPS devices.
  2. Apple needs to allow the phone and CarPlay to fail back to the phone's location. Allow the user to override the GPS source.
  3. Neither the vehicle mfrs nor Apple seem at all interested in fixing this.
  4. It can be very dangerous.


Good luck! If you spend 4 hours dealing with Apple like I did, nothing will come of it except a huge waste of time.

Jun 15, 2024 10:46 AM in response to HelloMingLance

There’s no solution yet, but this workaround placed from Ciprian worked for me:


” I have the same issue on a RAV4 2023 car, I was able to find a workaround for this by following the below steps:

  1. Start the car
  2. Wait for wireless CarPlay to start
  3. Open the desired navigation app (add a route or not, depending on the needs)
  4. Connect the phone via cable to the car.

From my point of view this is strange but it does work in my case. I saw the CarPlay connection remains on wireless after connecting the cable, but the location issue is gone.”

Aug 9, 2023 4:11 PM in response to HarrimanM

I’ve got the same issue on a new Pioneer DMH-WT7600NEX. Phone was on ios16.5 and Pioneer firmware was 3.0. Updated to iOS 16.6 and firmware 3.4. Have tried forgetting the devices, wireled, and wireless. Every time the phone is connected to the headunit it says I’m in a different location than I really am. Sometimes a road over or 10+ miles away.

Sep 2, 2023 2:20 PM in response to Kordon2

Tried looking for this, just to be able to use the CarPlay GPS, but unfortunately I wasn’t able to figure out how to reset it. Could you help us out with this, please?


Also, has Apple or Toyota helped with this problem so far? Have they even acknowledged that it IS a thing? It’s frustrating to buy a new vehicle and have this specific thing be an issue when the sole purpose of CarPlay is to mitigate the use of a phone while driving. 🥲

Sep 6, 2023 12:38 PM in response to sealclas

Same here, and even weirder!

I've got a new used car, Peugeot Rifter 2021, with wired carplay.

Using an iPhone 13 Pro Max.


At the beginning I noticed some rare difficulties to connect (had to unplug/plug a few times so that carplay pops-up in the car.


Then, after a few days, while I was driving, boom, same problem than this topic (position offset by a few meters).

Happens on Google Maps and Waze. When I disconnected the phone, position came back OK on the phone, when I reconnected to the car, after a few seconds, position came back offset.


Weirder part : the next day, the car doesn't recognize at all my phone. On the phone, carplay settings, I delete the car profile, plug it, and see like during 500ms the popup asking to accept carplay in locked mode. No time to accept it, the popup disappears, and the car is not registered.

After a few tries I got this message on the phone "water detected in lightning port, charge will not be active".

Never got it wet..

So I quit trying to make it work, make my drive with the phone not connected..

The next day, each time I try a connection it's the same story (the connection happening during 500ms... not the water detected part). Once on like 50 tries, connection establishes OK, I see carplay on my car, and a few seconds after it disappears for ever.


I've tried to connect the phone to a charger, a computer, everything works perfect.

I cleaned the lightning port which had A LOT of dust in it, but it's the same.

Apple CarPlay GPS wrong location issue

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