purchased movie is not listing in the MacOS app
I purchased a movie bundle (2 movies). Only one is showing in my library using the MacOS app. Th movie shows as ready to watch when I use the store to search for it.
User profile for user:
mingoslkd
User level:
Community Specialist
Hello mickeybananas,
We'd like to help you with your purchase.
Follow the steps in the article below for help redownloading your purchase.
"If you don't see the item that you want to redownload
- Make sure that the item is in your purchase history for your Apple ID. If you don't see the item in your purchase history, you might have purchased the item with a different Apple ID.
- If you don't see an app that you want to redownload, that app might not be compatible with your device. For example, an app that you bought for your Mac might not also work on your iPhone or Apple Watch.
- If you don't see items in your purchase history on other Apple IDs, the purchases might be hidden. Learn how to redownload hidden apps or unhide music, movies, TV shows, books and audiobooks.
- Do you want to redownload an app or other content that a family member purchased? If you have Family Sharing, you can download shared purchases."
If there's an issue when you redownload apps, movies, or other content from Apple - Apple Support
Let us know if you have any questions.
Thank you for using Apple Support Communities.
Take care!