Purchased movies disappeared off Apple TV on MacBook

I have had the Hobbit trilogy purchased on my Apple TV for about 3 years now and just the other day I downloaded 2 films out of the trilogy on my 2020 MacBook Pro. After seeing that they finished downloading I went to the "downloads" section on Apple TV and saw that they were there. About 5 minutes later, one of the movies was gone. I restarted the app and noticed that now both movies had disappeared not only out of the downloads section but also out of my purchased movie section. They were nowhere to be found. On my other Apple devices, the movies are still there on Apple TV, but now it's been about a week and the two movies are still missing from my MacBook. I have already tried going to my 'purchases' on Apple ID and found them there, but there was no option for me to redownload them... please help!

MacBook Pro 13″, macOS 14.5

Posted on Aug 9, 2024 1:39 PM

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Question marked as Top-ranking reply

Posted on Aug 9, 2024 11:05 PM

Check your storage: See used and available storage space on your Mac - Apple Support

Now see if you enabled optimize storage for Apple TV movies:

Optimize storage space on your Mac - Apple Support

if you were running low on space they might have automatically deleted.


To have enough room to add them back, see “Move or delete files” on this page: Free up storage space on your Mac - Apple Support and you can also use iCloud Drive.


You might consider getting an external drive to store larger files




1 reply
Question marked as Top-ranking reply

Aug 9, 2024 11:05 PM in response to erinlokelani

Check your storage: See used and available storage space on your Mac - Apple Support

Now see if you enabled optimize storage for Apple TV movies:

Optimize storage space on your Mac - Apple Support

if you were running low on space they might have automatically deleted.


To have enough room to add them back, see “Move or delete files” on this page: Free up storage space on your Mac - Apple Support and you can also use iCloud Drive.


You might consider getting an external drive to store larger files




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Purchased movies disappeared off Apple TV on MacBook

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