Does anyone have any knowledge of RTC reporting messages log? I found it downloaded in my phone

Does anyone have any knowledge of RTC reporting message log? I found it in my files

Posted on May 3, 2023 3:54 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 5, 2024 6:43 AM

The "RTC reporting messages log" you found on your phone might seem unsettling at first, but it's actually a harmless file related to Apple's internal analytics and diagnostics. Here's what you need to know:

What is RTC reporting?


RTC stands for "Real-time Communications". This refers to Apple's technology for facilitating audio and video calls, including FaceTime, Messages with video, and third-party apps that use Apple's call protocols.


The RTC reporting messages log collects data about your usage of these calls, such as:


  • When you make or receive a call
  • The type of call (e.g., FaceTime audio, Messages video)
  • The duration of the call
  • The quality of the call (e.g., dropped frames, audio or video issues)


Why does Apple collect this data?

Apple uses this data to improve the performance and stability of its call technologies. By analyzing usage patterns and identifying common issues, they can diagnose and fix problems, optimize call performance, and develop new features.


Is my privacy at risk?

Apple claims that the RTC reporting messages log does not contain any personal information such as your contact information, call content, or identifiers. The data is anonymized and aggregated before being analyzed.


Can I delete the log?

Yes, you can safely delete the RTC reporting messages log. It will automatically be recreated if you continue using Apple's call technologies.


What if I'm still concerned?

If you're uncomfortable with Apple collecting any data whatsoever, you can disable RTC reporting. However, this might affect the quality and performance of your calls.


Here are some resources for further information:

In short, the RTC reporting messages log is a technical file used by Apple to improve its call technologies. You can safely delete it or disable the feature if you prefer, but it's important to understand that all technology companies collect some data in the name of improvement.

I hope this information helps!


[Edited by Moderator]

16 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Does anyone have any knowledge of RTC reporting messages log? I found it downloaded in my phone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.