hide alerts not working on group message

Same here. It was fine UNTIL I updated. Now I’m getting alerted and it still shows “hide alerts.”

I have that same issue and same phone. It is all up to date and restarted. I wonder what the glitch is!

Hello sherrilynn57,

Thanks for reaching out to the Apple Support Communities!

It sounds like you are having an issue with the option to hide the message alerts for a group.

Ensure your phone is up to date. This will get your device on the latest iOS version available. Once you have updated, test to see if the issue is still going on. 

Update your iPhone, iPad, or iPod touch.

If the issue is still going on, check out this article to Use Messages on your iPhone, iPad, or iPod touch to delete the conversation and have a member of the group send a response to the group to see if you get the alert.

Let us know if you have any questions.

Thank you for using Apple Support Communities.

Take care!

Hello sherrilynn57,

At this point, we recommend contacting Apple Support directly for further help with this issue.

Get Support

Thanks!

Found the solution for my situation.

Or, from your list of messages conversations, you can swipe left over the group text message and tap the Alerts button . 

When I swipe left all I see is the time it was sent.

@ TMK618 Nope. I tried muting via the swipe and I still get alerts. So frustrating!

@ sh1l2 Don’t swipe from the actual text thread. Swipe from the messages list from where you tap on the messages. Then select mute. It’ll be a bell.