"Verifying Security Response..."

Why is my phone stuck saying "Verifying Security Response..." I can't do anything, not even shut it down.

iPhone 14

Posted on May 5, 2023 4:34 AM

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Question marked as Top-ranking reply

Posted on May 5, 2023 4:42 AM

I did a hard reset by pressing the up volume, then the down volume, then holding the power button until the Apple logo came on the screen. Then I went into settings and toggled off Security Response for now. Looking forward to your thoughts - thank you!

35 replies

May 5, 2023 10:46 PM in response to AtLeastItsSunny

AtLeastItsSunny Said:

"'Verifying Security Response...': Why is my phone stuck saying 'Verifying Security Response...' I can't do anything, not even shut it down."

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Troubleshooting Errors After an Update:


I. Troubleshooting a Frozen iPhone:

A. Start with a Force Restart:

Go Here: Force Restart iPhone - Apple Support


B. Try the Tips at these Apple Support Links:





II. Give Apple Feedback:

Do your Part: Provide Apple with feedback on this, letting them know about this issue.  Apple may not get back to you directly, but the more feedback they receive on this, the more they will know what is occurring, and what bug fixes to include in updates to come.

  1. Go Here: Feedback - iPhone - Apple
  2. Select: "Bug Report" for the "Feedback Type"
  3. Comment: that this all began after installing an update. Include the URL of this thread.
  4. Proceed from there as necessary

May 6, 2023 4:54 AM in response to J_udithA

J_udithA Said:

"I’m trying to do this but it’s taking me and calling emergency services, please help, I use an iPhone xmax

———-


Give Apple a Call:

If things are not going as expexted, then I recommend you call Apple Support.

Apple Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :) 

May 9, 2023 12:26 AM in response to AtLeastItsSunny

AtLeastItsSunny Said:

"'Verifying Security Response...': Why is my phone stuck saying "Verifying Security Response...' I can't do anything, not even shut it down."

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Report this as a Bug to Apple:

Do your Part: These are user-to-user forums. Apple rarely reads these forums on their own time as it is. So, provide Apple with feedback on this.  Apple wont get back to you directly, but the more they hear of this, the more they will know what is going on, and what needs to be fixed.

To Provide Feedback:

  1. Go Here: Feedback - iPhone - Apple
  2. Select: "Bug Report" for the "Feedback Type"
  3. Comment: that this all stated after installing an update. Include the URL of this thread.
  4. Proceed form there as necessary

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