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sjperkins Author

Level 1

5 points

My MacBook Air is stuck on an install and unable to cancel it.

My MacBook Air is stuck on an install and won't finish. I'm trying to shutdown my computer but it won't because of this product install. What do I need to do to cancel this install?

Posted on May 5, 2023 7:22 AM

Top-ranking reply

ku4hx

Level 7

23,610 points

Posted on May 5, 2023 12:49 PM

Press and hold the power button until the screen goes black. This usually takes about 10 seconds or so.

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My MacBook Air is stuck on an install and unable to cancel it.

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