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Half Circle Shaped Dead Pixels - iPhone 13 Pro

Hi,


I noticed that on the left edge of my screen, I have these dead pixels that are about the shape of a half circle, with the circle being cut off by the edge of the screen. I have no idea how this could have happened, since the phone has not been dropped or had anything hit the screen. The one toward the top left appeared first and a month or two later, the second one appeared toward the middle of the left edge of the screen. It took me a while to notice since my wallpaper is dark and most of the apps I use are in dark mode. I have limited coverage that ends on 6/1/23 and I imagine that this will not be covered and I'll likely have to pay the estimated $279 to get the screen replaced, but I wanted to see if anyone else has run into this specific issue with the half circles and what their experience has been in getting it fixed/replaced. I appreciate whatever info you can provide.

iPhone 13 Pro

Posted on May 5, 2023 9:14 AM

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Question marked as Top-ranking reply

Posted on Nov 25, 2023 6:18 AM

I have a black semi circle dot on my screen (top left side), at all times. How can I remove it and what is it?

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11 replies

Nov 25, 2023 6:36 AM in response to olly739

I visited Apple, and they confirmed that the issue is a manufacturing defect, eligible for free repair if within warranty. It's crucial to ensure you're still under warranty, as it may be challenging to get a free fix otherwise. Surprisingly, I managed to get mine repaired at no cost despite being out of warranty. If you find yourself in a similar situation, contacting Apple support and specifically requesting to speak with a Level 2 manager can be helpful. Politely mention your visit to the Apple Store and explain that they advised you to call and speak with a manager.

May 5, 2023 4:53 PM in response to MEGA49R

Unfortunately, the force resetting didn't work when I tried it. It isn't the wallpaper, because I only switched to that one in my original post because it's easier for people to see what I'm talking about; my normal wallpaper is dark, which is why I likely didn't notice it for a while. I appreciate you trying to help, though!

May 5, 2023 5:19 PM in response to olly739

I see…


you might try resetting Home Screen in settings- general- scroll down to reset and erase


don’t worry just tap reset Home Screen, or something like that. If that doesn’t work then replacing the screen will, hopefully. I recommend doing this a day or two before sending you phone off to the shop to see if it works, if it does then you can cancel the appointment or whatever it is.


May The Lord bless you and keep you,

and GOOD LUCK

Half Circle Shaped Dead Pixels - iPhone 13 Pro

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