After rapid response security update, my Touch ID is not active and if I try it fails right away.

Lost the use of home button after the install of rapid response security today. Tried reactivating it, but no avail. How can I restore home button?

iPhone 8 Plus, iOS 16

Posted on May 5, 2023 2:13 PM

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1 reply

May 5, 2023 3:30 PM in response to HunterBin

Before arranging for a repair or visit to a genius bar, first try a Forced restart 


Click here >   Force restart iPhone – Apple Support (UK) 


If no better you should probably arrange a repair 


Click here > iPhone Repair & Service - Apple Support 


Or  Click here >  Contact - Official Apple Support 


Anything other than Screen or Battery may be a replacement phone and the price is in the article under "Other damage" 


See also:  Get your iPhone, iPad, or iPod touch ready for service - Apple Support 


There is no compensation for hardware that fails during an update. 


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After rapid response security update, my Touch ID is not active and if I try it fails right away.

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