I am getting my child’s app requests but instead of the notification saying “review request” and giving me the options to approve or decline, it just says “view in store” and takes me to the App Store with no options to approve. It has previously worked as expected and just changed. Any help for how I can get to to work again?
I chatted with Apple support and they had me change the name of both devices under 'Settings > General > About > Name'. It began working again after that. Hope this helps!
I chatted with Apple support and they had me change the name of both devices under 'Settings > General > About > Name'. It began working again after that. Hope this helps!
Someone on here said they had to start downloading the app that the child wants and then cancel the download before it would let them decline or approve the request. I decided to try this method. I went back to the text where my child’s app requests come through in, and tapped on view in store. I then tapped download, and then cancelled it before it finished downloading. I went back to the text message from my child and the app request now showed approve or decline. I hit approve and it worked like it used to. Not sure what is up with that. Took me a year to figure out a workaround. I even had to manually turn off ask to buy for everytime she wanted something and manually turn it on once the process was complete. It was ridiculous!
I’ve discovered that the option to approve or decline popped back up for me after turning Wi-Fi off of both of our devices. Weird, I know. You also need to send a new request after turning the Wi-Fi off.
Update: I tried this again after updating both my iPad and my daughter's to 16.5, and the next Ask to Buy request had the "Review the request" option as expected. I don't know if it's temporary, but it seems to be working again for now!
I think we found a workaround for this bug. The kid should not press "get" from the list of all apps, instead it should go to the app detail screen and press that "get" button. 🤞
There was another thread about the same thing. I tried their recommendation and it worked for me. Go into both iPads Settings > General > Name and change both names. Review Request started working again immediately.
I hope this works for you too!
I found something that works for us every time. It goes like this:
DONE! It's that simple. /s
So we do this little dance EVERY. SINGLE. TIME.
Does it take over 20 minutes just to approve and install ONE SINGLE APPLE? Sure. Is it worth it? Maybe.
(Also, I chose to write out the steps rather then just "log out and back in" because of just how long it takes each time. Its not a single click and done, its a long drawn out process with different pop ups and approvals and whatnot.)
It’s definitely very buggy lately. Try logging out of one or both apple id’s and back in. That seemed to work for us.
Quite incredibly, turning the wifi off and on on the parent's iphone solved it for us as well. No idea how that's even possible.
This was happening for me too. Perhaps random timing, but how I finally got it to work was have my phone locked, such that I was tapping the notification from the lock screen notification. Then when it opened it showed Review Request and not just view in app store.
HTH
Crazy - changing the name of the kids' iPad worked for me too. Did not need to change the name of any other device.
Changing the name of the devices and resending the request worked for us!!!!!!
This just started happening to us again this week, and renaming all of our devices worked. Thanks!
Thank you! Changed the devices names and it worked
Every time this happens to me I have my kid and I both turn off our phones and turn them back on then resend the request and it works every time so far. It's a pain in the ***, but it works.
Ask to buy not allowing review
