Web pages crash all the time in Safari on iPhone

This page encountered a problem. Or a problem repeatedly occurred. All. The. Time. Zooming makes it worse/happen faster. Other times, just going to sites triggers this. it has been happening for years and it has become maddening. This kind of a bug is honestly just inexcusable at this point and and anyone working on Safari should be ashamed to have their name associated with the product it works like a third world space exploration program.


I have the latest iOS 16.4.1. I always update and install the latest versions. I’ve cleared history and cache and everything else I can think of. Ot happens on different iPhones that are also different models. This one is a 13 Pro. The only “pro” in Safari is how profoundly often pages won’t render. Other browsers don’t have these problems. Only Safari, you know, the browser that comes with the phone and is developed by Apple who also developed said phone it should run well on.


And while I’m at it, scrolling sites with ads often causes text to not display at all after a certain point. it really makes my day when I scroll past an ad on a page and then can scroll infinitely more while only seeing a blank page background until I reload the page and lose my place (no, it doesn’t).


[Re-Titled By Moderator]

iPhone 13 Pro

Posted on May 5, 2023 7:19 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 6, 2024 5:46 PM

I encountered persistent issues and contacted Apple Support multiple times. We went through extensive troubleshooting:


  1. Verified latest iOS
  2. Restarted device
  3. Enabled JavaScript
  4. Turned off Private Relay
  5. Disabled Spoken Content
  6. Turned off iCloud Safari syncing
  7. Disabled VPN settings
  8. Uninstalled VPN app
  9. Performed a clean iOS install


Despite these steps, the problem persisted. Finally, we disabled Safari extensions, which resolved the issue.

56 replies

Aug 18, 2024 11:00 PM in response to sypoltsystems

Not just a problem with Safari. As others have noted, all WebKit browsers have this problem.


On Safari, I read articles from The Guardian. Any sufficiently long article (e.g. restaurant review with comments) is guaranteed to crash multiple times, and then to reload at the top of the article, forcing me to re-open the comments each time, and scroll down to where I was marooned.


I have been reading The Atlantic on the Google browser (no tabs, single document only) until recently, had to bail when a single (rather long) article crashed every 15s or so. (At least that reloaded near where I left off.)


Switching from Google to Firefox a couple days ago did not help, not as crashy as the original long article, but crashes continue.


Gotta Point the finger of blame squarely at WebKit.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Web pages crash all the time in Safari on iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.