SInce last update to mac os ventura 13.3.1(a) Pages is not responsive when I want to open. I tried press shift and double clic(which worked with other apps), re-install the app and nothing works. What do I need to do to make it works please?
MacBook Air (M1, 2020)
Time Machine is a means to regularly back up changed files in the operating system and in user accounts to an external disk drive. Back up your Mac with Time Machine - Apple Support
I guess that rules out your retrieving an earlier version of that document that Pages could open…
Click the Pages application icon in your /Applications folder and press option+cmd+i to open an information panel. What version is shown for Pages? It should be v13, and if not, then update it through the Mac App Store.
Also, press and hold the shift key when launching Pages, and it will skip loading its last saved execution state which may have been a crash, and then it should work fine. Otherwise, reboot your Mac.
Thank you VikingOSX for your answer. I do have V.13 version of Pages.
After clicking on Pages app and option+cmd+i Pages opened but when I want to open a document Pages is unresponsive and all the upper bar is grey.
Do you have another suggestion please?
I am having the same issues since updating my operating system to the newest version, and I have v13 Pages. I have rebooted my computer many times, I have held shift down while trying to open Pages. The document is on my laptop/desktop. It is frustrating to say the least...nothing has worked.
Don't be rude when replying, speaks to your character and it isn't a good look. I am not exactly knowledgeable when it comes to computers and my husband was the one who loaded the latest system so I was not vague at all, I simply did not know what it was called. Sonoma 14.0 is what he said he loaded.
My character is just fine, and I wasn't being rude asking for elementary information that would help me help you.
So you have Sonoma 14.0 and Pages v13.2, the last currently available version of Pages. There is a Sonoma 14.1 update, but I doubt that would solve any immediate issue with Pages.
So back to that document on your Desktop. What dialog error message does Pages give you when you attempt to open that document?
Is this a Word document, or a Pages document that cannot open. Whenever you do a force quit, your next launch of Pages should be by holding down the shift key while it launches. Then try opening the document in question.
Has the document that Pages does not open ever been opened on Windows, or on Google Drive, or Dropbox? Any of those choices may have damaged it, though Pages should throw a dialog to that effect.
It is a Pages document. Never opened in Windows or on Google Drive. Just on my desktop. It is my monthly bills document and I am the only one that uses it. No problems with it for years until the update. Very weird. I did try the reboot and holding the shift key down and it didn’t work.
Pages is not going to open that document for some reason. Hopefully, you have been using Time Machine from before Pages failed to open that document. If you do not perform hourly Time Machine backups to an external drive, you can ignore the rest of this post.
Rename the problematic Pages document. From the menu extras panel, click on the Spotlight 🔍 icon and enter the following in its panel:
machine
You should have two entries for Time Machine, and click the one associated with Applications. This will launch Time Machine and a series of Finder windows will stack on screen. Locate the Pages document on the Desktop of these windows, and then go back in time to before you could not open the Pages document. Select it and click Restore. That document will be saved to your Desktop, where you can reattempt an effort to open it in Pages.
Read the preceding threads in this post. Updating/Upgrading the operating system does not automatically update Pages. Not mentioning the operating system version and Pages version in your post hinders your receiving further help.
Sometimes, it is as simple as rebooting your Mac. Try that.
Where is the location of the document you want to open? Local drive, iCloud, Server Share, or third-party cloud solution?
Don't be vague when stating that you updated the operating system, state the operating system version, and if it is Sonoma 14.1, then you need to install Pages v13.2 from the Mac App Store.
When I go to the app store it doesn't show me there is an update for Pages. How do I find out what version of Pages I have since I can't open it?
Found it...I have version 13.2 already.
No error message…it just never loads. Eventually I have to do a force quit.
since last update Pages is unresponsive on Macbook air