Hi just wondering if I can make a formal complaint to Apple about game purchases. I have tried the refund option as I cant even load the game since upgrade so I have lost all my purchases. The thing is they refunded one but declined the rest. I feel I should be entitled to a full refund. Thanks!!
You don't need permission t send a complaint. Just understand that there is no way to do so through these user-to-user forums nor Apple's other web pages.
The most effective action is a business letter to Apple HQ:
Be consice and non-emotional.
Good reference here:
https://edu.gcfglobal.org/en/business-communication/how-to-write-a-formal-business-letter/1/
You don't need permission t send a complaint. Just understand that there is no way to do so through these user-to-user forums nor Apple's other web pages.
The most effective action is a business letter to Apple HQ:
Be consice and non-emotional.
Good reference here:
https://edu.gcfglobal.org/en/business-communication/how-to-write-a-formal-business-letter/1/
Thanks for your reply I dont live in the US so ibitiates it with my bank so will see how that goes.
Ridiculous that they dont have a complaints email address. If my bank get nowhere I will be sure to write to them. Thanks again!!
complaints about decisions for game purchases
