about warranty

cam i claim warranty if i have lost invoice and apple id?


iPad (9th generation)

Posted on May 8, 2023 11:19 AM

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Question marked as Top-ranking reply

Posted on May 8, 2023 11:23 AM

You can try since the warranty is on the device itself, not the Apple ID. Apple should be able to check if coverage still applies using Check Your Service and Support Coverage - Apple Support



However, you may find that there would be requirements requiring the Apple ID such as disabling the Find My service set on the device. Typically an Apple ID is an email address you have used. If you are currently using a mobile device that is logged into your account, go to Settings and tap your name at the top.


This support article describes ways to find your Apple ID --> If you forgot your Apple ID email address or phone number - Apple Support


or go directly to this link --> https://iforgot.apple.com/password/verify/appleid#


If you still need help:

Contact Apple for help with Apple ID account security "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues."

Contact Apple for help with Apple ID account security - Apple Support


Also look in Keychain, and in a browser's security settings if you use it to automatically sign into Apple when using a browser.


1 reply
Question marked as Top-ranking reply

May 8, 2023 11:23 AM in response to adityaamgain

You can try since the warranty is on the device itself, not the Apple ID. Apple should be able to check if coverage still applies using Check Your Service and Support Coverage - Apple Support



However, you may find that there would be requirements requiring the Apple ID such as disabling the Find My service set on the device. Typically an Apple ID is an email address you have used. If you are currently using a mobile device that is logged into your account, go to Settings and tap your name at the top.


This support article describes ways to find your Apple ID --> If you forgot your Apple ID email address or phone number - Apple Support


or go directly to this link --> https://iforgot.apple.com/password/verify/appleid#


If you still need help:

Contact Apple for help with Apple ID account security "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues."

Contact Apple for help with Apple ID account security - Apple Support


Also look in Keychain, and in a browser's security settings if you use it to automatically sign into Apple when using a browser.


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