Contacts Lists, specifically-Exchange Hotmail List

I upgraded to an IPhone 14+ from an SE 8 recently. Most all of my data transferred successfully except for my Contacts” Lists. My older phone shows 818 ‘All Contacts’ and 682 ‘All Exchange Hotmail’ . The new phone shows only 212 ‘All Contacts’ and only 50 ‘All Exchange Hotmail’. How do I sync my new phone to retrieve all the contacts in my old phone? The ‘All ICloud’ contact list is the same at 163 on both phones, and the old phone does not show ‘Outlook’, but the 14+ phone shows 50. I’m ripping my hair out. I have a feeling it’s a Microsoft Outlook v Hotmail issue. Please help!

iPhone 14 Plus

Posted on May 8, 2023 1:41 PM

Reply
1 reply

May 8, 2023 4:28 PM in response to Chapala24A

Chapala24A wrote:

I upgraded to an IPhone 14+ from an SE 8 recently. Most all of my data transferred successfully except for my Contacts” Lists. My older phone shows 818 ‘All Contacts’ and 682 ‘All Exchange Hotmail’ . The new phone shows only 212 ‘All Contacts’ and only 50 ‘All Exchange Hotmail’. How do I sync my new phone to retrieve all the contacts in my old phone? The ‘All ICloud’ contact list is the same at 163 on both phones, and the old phone does not show ‘Outlook’, but the 14+ phone shows 50. I’m ripping my hair out. I have a feeling it’s a Microsoft Outlook v Hotmail issue. Please help!

Your assumption is correct, seems you have contacts sync to Outlook and Hotmail, which isn't showing up? Are contacts enabled for both accounts?

Suggest contacting support for whichever mail account isn't showing all the contacts.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Contacts Lists, specifically-Exchange Hotmail List

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.