iPhone 11 vs Water

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Level 1

4 points

Hello,

I used my iPhone 11 in the water and followed all recommendations to dry it like I did before few times.

Mobile was fine after a day or so, but the touch was a bit problematic after 3-4 days the screen went all black.

Phone is operational still as I got phone calls and SMS' but I can't use it.

What should I do? It's not under warranty anymore.

iPhone 11

Posted on May 9, 2023 9:40 AM

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Answer 1

Water damage is not covered by any warranty.

Apple’s guidance is not to submerge your phone in water.

Directly from the link above:

To prevent liquid damage, avoid these:

Swimming or bathing with your iPhone
Exposing your iPhone to pressurized water or high velocity water, such as when showering, water skiing, wake boarding, surfing, jet skiing, and so on
Using your iPhone in a sauna or steam room
Intentionally submerging your iPhone in water
Operating your iPhone outside the suggested temperature ranges or in extremely humid conditions
Dropping your iPhone or subjecting it to other impacts
Disassembling your iPhone, including removing screws

You have broken your phone, buy a new one and don’t submerge it in water.

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