Hi, my macbook air ran out of charge over night. I have put it on charge (currently for 4 hours) but it won’t turn on. It keeps restarting with the restarting swooshing noise and sometimes an apple symbol in the middle but seems to be stuck in a cycle of restarting and turning off. I’ve only had it a couple of days and don’t know what to do??! :(
[Re-Titled by Moderator]
MacBook Air 13″, macOS 13.3
If you bought this MacBook Air new, you should hustle it over to your nearest Apple Store and have them take a look at it. Something isn't right.
You have a 14-day window to return any new Mac for refund or exchange, no questions asked.
Please see: Returns & Refunds - Shopping Help - Apple
If you bought this MacBook Air new, you should hustle it over to your nearest Apple Store and have them take a look at it. Something isn't right.
You have a 14-day window to return any new Mac for refund or exchange, no questions asked.
Please see: Returns & Refunds - Shopping Help - Apple
Try booting into Safe Mode.
Boot macOS Safe Mode: https://support.apple.com/guide/mac-help/start-up-your-mac-in-safe-mode-mh21245/mac
Also try:
Mac SMC Reset: hhttps://support.apple.com/en-us/HT201295
and
Mac NVRAM Reset: https://support.apple.com/en-us/HT204063
It’s not new, bought from a friend who’d had it 5 years with no problems
MacBook Air in boot loop after battery depleted
