Udemy Course purchased from apple store not showing in My Learning section in Udemy App

I have purchased a course from Apple App Store but in my apple purchase history this purchase not showing and money is debited from my account.

and in my paytm history and account history this transaction is showing.

see following receipt i have got from paytm.



Please help what can i do ?


[Edited by Moderator]

Posted on May 10, 2023 12:29 AM

Reply
Question marked as Top-ranking reply

Posted on May 12, 2023 11:17 AM

Hey shahzaib201,


It sounds like you're having trouble finding an in-app purchase. We recommend the following steps:


  1. "Open the app that you used to buy the item.
  2. Look for an option to restore. You might find it in the app's store, main menu, Settings menu, or Options menu."


If you're still having trouble with the purchase, try the remaining steps in this support article from Apple: If you can't find or use your in-app purchases - Apple Support


Cheers!


1 reply
Question marked as Top-ranking reply

May 12, 2023 11:17 AM in response to shahzaib201

Hey shahzaib201,


It sounds like you're having trouble finding an in-app purchase. We recommend the following steps:


  1. "Open the app that you used to buy the item.
  2. Look for an option to restore. You might find it in the app's store, main menu, Settings menu, or Options menu."


If you're still having trouble with the purchase, try the remaining steps in this support article from Apple: If you can't find or use your in-app purchases - Apple Support


Cheers!


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Udemy Course purchased from apple store not showing in My Learning section in Udemy App

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.