Random Kernel Panic on Mac-Pro M1

Hello - 

I am facing intermittent Kernel Panic attacks and machine reboots itself, I am not able determine a pattern behind this event. From system-report the current battery cycle count is 84 with maximum-capacity as 100% , I use the machine ocassionally at normal CPU load.


MBP (13-inch, M1, 2020) 8/512 GB variant ( Purchased October 2021 / Coverage Expired )


Further info from EtreCheck version  6.8.1 (68024) 


    2023-05-09 10:23:02 Kernel Panic (4 times)

        Details:

            panic(cpu 0 caller 0xfffffe00232ebefc): "virtual IOReturn ADPParamFIFO

            ::programFIFO(IOMemoryMap *): ADP FIFO still busy after 1000ms"@ADPPar

            amFIFO.cpp:263

            Panicked task 0xfffffe20099b2bf8: 0 pages, 480 threads: pid 0: kernel_

            task


    2023-05-05 22:19:50 Kernel Panic (2 times)

        Details:

            panic(cpu 0 caller 0xfffffe002eacfefc): "virtual IOReturn ADPParamFIFO

            ::programFIFO(IOMemoryMap *): ADP FIFO still busy after 1000ms"@ADPPar

            amFIFO.cpp:263

            Panicked task 0xfffffe256ff09e38: 1277 pages, 7 threads: pid 1: launch

            d


    2023-05-04 18:33:58 Kernel Panic

        Details:

            panic(cpu 2 caller 0xfffffe0023ba89a4): busy timeout[0], (60s): multip

            le entries holding the registry busy, IOKit termination queue depth 22

            1: 'RootDomainUserClient' (1,1), 'RootDomainUserClient' (1,1), 'RootDo

            mainUserClient' (1,1), 'RootDomainUserClient' (1,1), 'RootDomainUserCl

            ient' (1,1), 'A @IOService.cpp:5645

            Panicked task 0xfffffe200058ebf8: 214 pages, 4 threads: pid 372: watch

            dogd



Note:

I use Norton360 and it drains CPU occasionally , visible from below logs 


    2023-05-10 12:31:17 com.symantec.mes.systemextension - High CPU Use (6 times)

        Executable: /Library/SystemExtensions/*/com.symantec.mes.systemextension

        Details:

            libsystem_c.dylib: abort() called


    2023-05-10 11:15:03 signpost_reporter - High CPU Use (2 times)

        Executable: /usr/libexec/signpost_reporter


    2023-05-08 21:33:40 appleaccountd - Crash (8 times)

        Executable: /usr/libexec/appleaccountd


    2023-05-07 20:13:32 com.apple.WebKit.WebContent - High CPU Use

        Executable: /Volumes/VOLUME/*/W**************k/V******s/A/X*********s/c*****************************c/C******s/M***S/c*************************t


    2023-05-05 22:07:16 SymDaemon - High CPU Use (3 times)

        Executable: /Library/Application Support/Symantec/*/SymDaemon



Any further information on how kernel panic could be prevented will be of help . Thanks 

Posted on May 10, 2023 1:09 AM

Reply
Question marked as Top-ranking reply

Posted on May 10, 2023 4:25 AM

First of all, you shouldn't use Norton360 which could makes trouble on macOS.

It could be possible it's a macOS bug or hardware related issue. You'd better contact Apple Support or take your MacBook Pro to your local retail AppleStore, Genius Bar or Apple Authorized Service Provider to be examined your MacBook Pro there.

Official Apple Support

Genius Bar Reservation and Apple Support Options - Apple

Find Locations


Similar questions

6 replies
Question marked as Top-ranking reply

May 10, 2023 4:25 AM in response to Mani_B_M1

First of all, you shouldn't use Norton360 which could makes trouble on macOS.

It could be possible it's a macOS bug or hardware related issue. You'd better contact Apple Support or take your MacBook Pro to your local retail AppleStore, Genius Bar or Apple Authorized Service Provider to be examined your MacBook Pro there.

Official Apple Support

Genius Bar Reservation and Apple Support Options - Apple

Find Locations


Jul 4, 2023 3:21 PM in response to ananyafrommumbai

Then you do NOT have the same problem, and should start new discussion so that your problem can get all the attention it deserves.


Be sure to include your model-year MacBook Pro, screen size, and exact version of MacOS you are running now, along with the symptoms you are facing.


If you wish to produce an Etrecheck report, please post the entire report. It does not have any personally-identifiable information included.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Random Kernel Panic on Mac-Pro M1

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.