OSX Mail reminder not working

I set a "one day" reminder on an email yesterday.

I see "remind me" on the email. The email preview has a notice "Mail will remind you about this message yesterday at 10:47 AM"

1. I received no notification

2. The message did NOT move to the top of my inbox, like it should

3. There is no Remind Me mailbox in the sidebar


This is on M1 Mac, Ventura 13.2.1 (22D68)

MacBook Pro (M1, 2020)

Posted on May 10, 2023 12:35 PM

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3 replies

May 10, 2023 2:46 PM in response to Randall_2023

I tried, just now, enabling a reminder on the Support Community notification and it worked as advertised. I went back to the original email that was failing and it failed. I have repeated the failure a number of times. So it has something to do with the email specifics. I can confirm:

  1. The support community notification is in my main mailbox, it has no attachments, and no conversation thread.
  2. The failing email is in a different mailbox, has attachments and has a conversation thread.

Indeed the Remind me mailbox is created and destroyed on the fly. That seems to be working.

The notifications may be ok - I am surprised they are the transient type - is there a way to change that?

The "float to the top" part is most certainly broken. Does it depend on having the mailbox sorted and viewed in certain ways? Perhaps, as a power-user, my settings are esoteric and the feature has not been tested with all combinations.



May 10, 2023 2:56 PM in response to k00ka

I set a reminder on an email in the same mailbox as the Support Community message I mentioned above. I set the reminder for 5:48pm. The reminder went off. Attached is the heavily redacted view of my mailbox. Note that the message did not pop to the top. It's right there at the bottom and the Support Community message is still first. This is immediately after the reminder notification without altering anything.


It doesn't work as advertised either because it doesn't work, or because the advertisement is wrong.

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OSX Mail reminder not working

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