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David.k92 Author

Level 1

8 points

Third Party Bluetooth Mice/Keyboards Not Working On Startup

I bought a Logitech mouse that's made for Mac, and I have no complaints. It works just fine if I am logged in. But when I restart my iMac I am not able to use the mouse/move the cursor on-screen unless I use an Apple-branded mouse or keyboard to click on my user and enter my password. Once I log in I am totally able to use third-party keyboards and mice just fine. Does anybody know why this is? I am thinking that perhaps it is a security setting that is not allowing any third-party Bluetooth device to connect until I log in. Thoughts? This is a huge annoyance.

iMac 27″, macOS 13.3

Posted on May 10, 2023 3:35 PM

Top-ranking reply

rkaufmann87

Level 10

144,132 points

Posted on May 10, 2023 4:13 PM

Connect a wired usb keyboard and mouse. Next tell the Bluetooth preferences to unpair the Logitech devices. Next restart in Safe Mode. Next, re-pair the Logitech devices and test them.

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Third Party Bluetooth Mice/Keyboards Not Working On Startup

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