Can not log in to apple music

I can nit log in to Apple music

After entering ID and password get a spinning


Posted on May 11, 2023 11:13 PM

Reply
Question marked as Top-ranking reply

Posted on May 14, 2023 4:57 PM

Hey Avishay23,


Provided you've worked through all the steps in Join Apple Music on Android and you're still unable to log in, these suggestions may help.


If you see the spinning wheel in Apple Music after you sign in, it typically means that the app is attempting to the Apple Servers to verify your subscription. You'll need to confirm your Apple account has an active Apple Music subscription and make sure your Android device has a strong internet connection.


If you don't have an Apple device, the best way to confirm your subscription is to log in on the Apple Music website with these steps:


Listen to Apple Music on the web and in apps - Apple Support

Listen to Apple Music on the web
1. Go to music.apple.com.
2. Sign in with the Apple ID and password that you use with your Apple Music subscription.
After you sign in, you can:
Access and play music from your music library.
• Browse and play music from the Apple Music catalog.


If you're still unable to get Apple Music to play, and you've confirmed it works on the website, tell us more about your setup. It may help the Apple Support Communities users like you help.


• Were you able to listen on the web?

• What kind of internet connection are you using on your Android device? What is the strength of your connection? (e.g. how many bars)

• What troubleshooting steps have you tried so far?


Cheers!




1 reply
Question marked as Top-ranking reply

May 14, 2023 4:57 PM in response to Avishay23

Hey Avishay23,


Provided you've worked through all the steps in Join Apple Music on Android and you're still unable to log in, these suggestions may help.


If you see the spinning wheel in Apple Music after you sign in, it typically means that the app is attempting to the Apple Servers to verify your subscription. You'll need to confirm your Apple account has an active Apple Music subscription and make sure your Android device has a strong internet connection.


If you don't have an Apple device, the best way to confirm your subscription is to log in on the Apple Music website with these steps:


Listen to Apple Music on the web and in apps - Apple Support

Listen to Apple Music on the web
1. Go to music.apple.com.
2. Sign in with the Apple ID and password that you use with your Apple Music subscription.
After you sign in, you can:
Access and play music from your music library.
• Browse and play music from the Apple Music catalog.


If you're still unable to get Apple Music to play, and you've confirmed it works on the website, tell us more about your setup. It may help the Apple Support Communities users like you help.


• Were you able to listen on the web?

• What kind of internet connection are you using on your Android device? What is the strength of your connection? (e.g. how many bars)

• What troubleshooting steps have you tried so far?


Cheers!




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Can not log in to apple music

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