The app nebula took me $19 out of my bank account and I didn’t do the trial or signed up for a subscription and my Apple ID does not show and record of it but my bank account shows it was taken out. What do I need to do to get a refund?
[Re-Titled by Moderator]
iPhone 7 Plus, iOS 15
If your case is the same as others, then you most likely did not make the purchase from the app where Apple can give you a refund. As others have noted, they clicked a link in an email or advertisement on a webpage or service such as Facebook. This directed them to the Nebula website where they are charging you directly where the purchase is not managed by Apple and must be resolved like any other purchase. Start by dealing with he website directly as other user have had access, and if you get no resolution, then you will need to dispute the charge with the bank of the payment method used.
Can you help me I want to stop Nebula from taking money out of my bank acciunt
Nebula will not allow me to even sign in???
19 dollars they took 1.00 plus 14.99 plus 49.99 all in about 3 minutes I can’t even sign in to app it says I do NOT have a valid account???
my bank immediately sent me a text asking if this transaction was me because this is a scam!!! you do not sign up for a free trial when you download the app they’re stealing ppl’s information.
My bank said they cant do that because its an internet purchase, not a bank transfer.. I had to cancel my card :(
Hello. Eventually, did you get refund?
And if we don’t download the App, what do we do ?
I have no idea what this company does.
i am not computer savvy and don’t order any kind of service. This is a fraudulent charge and I want all moneys refund immediately.
RAS
i didn’t download the Nebulas app i just completed the questions and they took money from my account
There was 19$ taken off my card and I don’t even have a subscription I need it back
Has anyone been successful in getting a refund for any of these charges from nebula?
Thanks. This helped me retrieve the 39 euros they stole from my bank account!
Has anyone figured out how to refund this scam and block all charges going forward?
I tried asking for a refund, but the support keeps ignoring my questions.
I, too is getting charged for the very same thing! Please refund!
[Edited by Moderator]
How to ask for a subscription refund when Apple ID does not show any record of it?
