How to ask for a subscription refund when Apple ID does not show any record of it?

The app nebula took me $19 out of my bank account and I didn’t do the trial or signed up for a subscription and my Apple ID does not show and record of it but my bank account shows it was taken out. What do I need to do to get a refund?


[Re-Titled by Moderator]

iPhone 7 Plus, iOS 15

Posted on May 12, 2023 9:15 AM

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Question marked as Top-ranking reply

Posted on Feb 19, 2024 7:51 AM

I went onto the nebula website and was able to contact there customer support. They replied via email and after some negotiations I was able to secure a refund.


They will try to justify these charges and explain why they took them but if you stay adamant that you didn’t authorise this and they have been take in error you should get a refund. They tried to offer me 50% back at first but I refused and eventually got it all.

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How to ask for a subscription refund when Apple ID does not show any record of it?

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