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The app nebula took me $19 out of my bank account and I didn’t do the trial or signed up for a subscription and my Apple ID does not show and record of it but my bank account shows it was taken out. What do I need to do to get a refund?
[Re-Titled by Moderator]
iPhone 7 Plus, iOS 15
When I clicked your link Nebula was not in the active nor inactive section of my subscriptions, because of the fact that I never agreed to a subscription, however they still tried to charge my card. I checked this myself when i was charged by going to my name in settings and then the subscription section. If I never had my card locked I would have also been charged the $19 as well. This app is a scam and they are trying to charge ppl’s card information unknowingly. This makes me feel like my info was accessed by them somehow without my consent…
Has anyone figured out how to refund this scam and block all charges going forward?
I tried asking for a refund, but the support keeps ignoring my questions.
I, too is getting charged for the very same thing! Please refund!
[Edited by Moderator]
Nebula keeps taking $19 from my account, even since cancelation in March 2024
I have the same problem. They have just taken another 58.90 out of my account. How can apple make this more secure. They are not on my subscriptions list.
This bull happened to me I did not order and they charged me 19.00 anyway. How do I get my money back from these fraudulent people?
How to ask for a subscription refund when Apple ID does not show any record of it?
