I can’t access to premium subscription

I brought yesterday dating app I purchased for premium subscription 19.99$ , but still I can’t access to subscription, can you look on that issue asap resolve it

iPhone XR, iOS 15

Posted on May 12, 2023 9:34 AM

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Question marked as Top-ranking reply

Posted on May 15, 2023 1:45 PM

Hello bapupavan,


Thanks for using the Apple Support Communities!


As this is a user to user community, no one here is able to look in to your subscriptions directly. For that you'll first want to reach out to the app developer. They'll be able to look in to this on their end. This can help with contacting them: How to contact an app developer - Apple Support


If they're unable to resolve this on their end, you'll want to reach out to Apple Support to look in to this further. You can reach out to them here: Get Support


Take care!

1 reply
Question marked as Top-ranking reply

May 15, 2023 1:45 PM in response to bapupavan

Hello bapupavan,


Thanks for using the Apple Support Communities!


As this is a user to user community, no one here is able to look in to your subscriptions directly. For that you'll first want to reach out to the app developer. They'll be able to look in to this on their end. This can help with contacting them: How to contact an app developer - Apple Support


If they're unable to resolve this on their end, you'll want to reach out to Apple Support to look in to this further. You can reach out to them here: Get Support


Take care!

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I can’t access to premium subscription

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